After the windstorms that ravaged Ohio a few weeks ago, it became apparent that it was time to replace the roof on our house. Calling around to various roofing companies, we were able to make appointments with some, told by others that they were entirely too busy, and never called back from others.
One company, FACTORY DIRECT REMODELING, sent a representative over to look at the roof right away. We were told that he would drive over and look at the roof then contact us for the next step. So far, so good. The representative then called and told us he would not give the quote over the phone (despite our direct request for him to do so), instead preferring to come spend “a couple hours” with us going over the quote. Unhappily, we agreed, because “a couple hours” is very difficult for us to find with all that’s going on right now. Still, we made it happen, and the representative showed up (late) on our scheduled date. I was a bit miffed that he obviously had not looked at the house at all — he didn’tÂ know if we needed a full tear-off or not — and made us walk around with him to look at the roof.
After we got done doing his job with him, he announced the number. It was over $11,000 — considerably more than I wanted to spend — and I told him so. He “crunched numbers” for a while (and hinted that he’d like a drink from the bar in our dining room). Finally, he announced the new price, which he’dÂ droppedÂ down to $9500. I informed him that $9500 was more than $3800 higher than another quote we’d received, but that I would be happy to add his quote to the pile we were generating if that was the best he could do. Sarcastically, he said, “I am so happy to be added to the pile! Oh, thank you for adding me to the pile!”. I said, “I don’t have to add you to the pile if you would prefer I didn’t”. He grudgingly admitted he’d like to be added “to the pile”. HeÂ proceeded to tell us that there would be no Mexicans on our job if we hired his company. Wendy & I were very offended and quickly ended the meeting. I don’t need that crap in my house; in my life.
So, we found another company who would do our entire roof — including a full tear-off — for less than half the price quoted by the racist working for FACTORY DIRECT REMODELING. So we went with the other company. They started work today and we’re impressed with most of their work so far… The got all the old shingles torn off and confirmed a problem we suspected — the “decking” (plywood layer) under the shingles was in bad shape for a few reasons:
- The plywood was not up to code — it was too thin.
- During the installation of the existing roof, no felt paper was used. None at all. That allowed water to seep in and rot the plywood, which increased the problems.
- Much of the plywood, as a result, was in bad shape and had to be replaced.
I should mention that the price (less than half as much as the other quote) INCLUDED the replacement plywood.
The roof that was torn off was not the original roof on the house. The roof we are installing is either roof #4 or roof #5 on the property. I am shocked that the former homeowners would have cut so many corners when replacing their roof. This makes me wonder where else they cut corners when our house was theirs <shudder>.
The roofing team worked extremely hard today while I was on my way home from an overnight in Cleveland. After work, I came home and was washing up in the master bathroom when — BOOM! CRASH! — a worker fell through the ceiling in the dressing area right outside the bathroom. Fortunately, he was not hurt — he fell in the EXACT best spot — 6 inches in any direction would cracked his head on a counter or a cabinet. And fortunately I had clothes on (Wendy asserts that seeing me starkers would have been more damaging to the worker than any impact to his skull). But now we’ve got a man-sized hole in the ceiling of our dressing area. The foreman assured me that it would be fixed to my expectation. I trust them. Well, I guess I don’t NEED to trust them — I won’t pay them until it’s fixed properly.
They have replaced all the decking on the back side of the house. They’ll replace the rest tomorrow and expect to finish the job by Saturday afternoon. Expect a full report if anyone else falls through any other parts of my house. 😉