The Cincinnati Bell installation from February 28, 2017 still is not complete as of this writing (May 2, 2017). They have not buried the fiber in my yard.
I’ve spent dozens of hours on the phone with Cincinnati Bell, trying to determine when this will be completed. Appointments are made. Appointments are missed.
I am promised returned calls which never come.
After much (!) effort on my part, today, this saga has seemingly come to an end. At 7:45am this morning (2017-05-03), Cincinnati Bell was here to bury the cable. It went smoothly and looks good. About time — it only took 64 days for this to be resolved, not to mention dozens (literally) of phone calls. Yikes.